Privacy Policy

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Last Updated: 1/4/2025

Medical Physics Consultancy Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

1. Who we are

Medical Physics Consultancy Ltd is a company incorporated in England & Wales. Registered number: 15225065.

We provide medical physics consultancy, radiation protection services and training courses to businesses. If you have any questions about this policy, you can contact us at enquiries@medphys.co.uk.

We are the data controller for the purposes of the UK GDPR and Data Protection Act 2018. 

2. What data we may collect 

We may collect the following information:

• Website Visitors:
  • IP address, browser type, and browsing behavior on our website.
  • Contact details if you submit an inquiry (name, email, phone number).
• Customers:
  • Name, job title, company name.
  • Contact details (email, phone, address).
  • Records of communications with us.

2. How we use your data

We use your data for the following purposes:

• To provide and manage our services and training courses.
• To issue invoices.
• To respond to enquiries and provide customer support.
• To send important service updates or changes.
• To improve our website and services through analytics.
• To comply with legal or regulatory requirements.

4. Legal basis for processing

We process your data based on:

• Contractual necessity – to deliver our services.
• Legitimate interests – such as improving our services and responding to inquiries.
• Consent – where required (e.g., marketing communications).
• Legal obligations – for tax and regulatory compliance.

5. How we share your data

We do not sell your data. However, we may share your data with:

• Service providers (e.g. IT support).
• Regulatory bodies where required by law.
• Training accreditation bodies (if applicable).

All third parties are required to comply with data protection laws.

6. Data security

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse.

7. Data retention 

We retain your data only as long as necessary for the purposes outlined in this policy, in compliance with legal and regulatory requirements.

8. Your rights

You have the right to:

• Request access to your data.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Withdraw consent (where applicable).
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have mishandled your data.

To exercise these rights, contact us at enquiries@medphys.co.uk.

9. Cookies and tracking technologies

We use cookies to enhance website functionality and analyze visitor behavior. You can manage cookie preferences in your browser settings.

10. Changes to this policy

We may update this Privacy Policy periodically. Please review this page for the latest version.